How do I log a support ticket?

Console Knowledge Base

Console Knowledge Base is a rich resource that contains key information on how to get the most out of your Console products. You can search hundreds of knowledge base articles that can help you solve your issues instantly.

Go to Knowledge Base to start your search.


We also offer the ability to access our support team via LiveChat on

It is available during our regular support times (see details here), and can often get you a much faster response than calling the support phone number, particularly if it’s just a quick question.

Phone Support

We have over 30 dedicated support specialists working across the Console suite of products.
You can call 1300 131 311 (Australia) or 0508 641 199 (New Zealand) during our opening times (see here for detail) and either wait for a support team member to take your call or request a call back at a later time.




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