Training Resources

Can’t find time to attend Gateway training? Why not browse through our training materials at your leisure. Simply select a topic to access a copy of the training manual and other useful documents which you can read online or download and print. Most topics also have a video recording of the corresponding webinar for you to watch if you prefer.

To browse the library, click on a course folder to browse through the training materials.

Console Gateway

User Guides

Videos

Processing Rent Receipts

Receipting To Tenant Invoice and Deposit

Receipting Tenant Rent, Let Fee and Bond

Bond Refund

Transfer Tenant Deposit To Invoice

Transfer Water Deposit to Invoice

Transfer Owner funds to invoice

Receipt Water Payments for Tenants

Transfer Water To Invoice

PDF User Guides

Videos

Reconciliation Checklist

The Banking Wizard

Importing a Banklink File

User Guides

Videos

Process A Payment

Managing Pending Payments

User Guides

Videos

Funds Returned after EOM

Owner Statement Wording- Rent In Credit

Single Bond Disbursement

Disburse All Bonds

Videos

Statement Messages

Videos

Reverse a Receipt

Reverse an EFT

Invoice Paid From Incorrect Owner

Unknown Deposit

Unclaimed Funds

Videos

How to perform a Backup

How to Restore A Database

User Guides

Videos

Send SMS & Bulk Emails

Creating A Custom View

Refunding A Tenant

Reprint a Receipt

Reassign Property Managers

Rent Paid Past Vacate

Utilising The Custom Tab

User Guides

Videos

Creating New Inspections

How to Enable LiveAgent V4

User Guides

Videos

Create New Tenant File

User Guides

Videos

Create A Maintenance Task

Complete A Maintenance Task

User Guides

Holiday Property, Rates & Bookings

User Guides

If you would like to know more about the Sales Module or to subscribe please complete the form here

Videos

Sales Advertising

Sales Listing & Reports

Sales Transactions

User Guides

Videos

Data Entry

Invoicing & Reporting

Emailing Invoice To Tenants

User Guides

Videos

Setting up Bpay

Processing A Single Payment

Reverse Bpay Payment

Reverse A Bpay Disbursement

Bpay – Disbursement Wizard

Manually Set Up Creditor File For Bpay